Vehicle Safety Recalls

Vehicle manufacturers take safety very seriously with all companies having robust procedures to undertake recalls if a safety related fault is found in a vehicle model. As the official representatives of a vehicle marque, MIA members carry out safety related recall campaigns which involve:

  1. Identifying the vehicles in which the fault may occur (note that with the vast majority of safety recall campaigns actual failure rates are extremely low);
  2. with the help of NZTA, getting the updated records of the registered owners; and
  3. contacting these vehicle owners to have the vehicle inspected and repaired (all free of charge) at the nearest franchise dealership.

To see our codes of practice regarding recalls click here

Use the tool below to search all current recalls.

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MERCEDES-BENZ  X-CLASS Model years 2018-2020

Recalled:
10 Sep 2020

Statement:
Certain X-Class vehicles there may be a leakage in a hydraulic line connection at the steering gear.

Instructions:
Contact your nearest Mercedes-Benz service outlet

Website:
www.mercedes-benz.co.nz

Campaign Number:
VS4LENKUNT

Contact:

Email:
MBNZ.safetyrecalls@daimler.com

Product Identifiers:
X-CLASS 2018 - 2020

MERCEDES-BENZ  SPRINTER Model years 2018-2020

Recalled:
10 Sep 2020

Statement:
The operator's manual of certain Sprinter vehicles does not correctly describe the conditions that cause the automatic change to park position "P" (automatic Park function)

Instructions:
Contact your nearest Mercedes-Benz service outlet

Website:
www.mercedes-benz.co.nz

Campaign Number:
VS3BAUTOP

Contact:

Email:
MBNZ.safetyrecalls@daimler.com

Product Identifiers:
SPRINTER 2018 - 2020 (907, 910)

MERCEDES-BENZ  X-CLASS Model years 2018-2020

Recalled:
10 Sep 2020

Statement:
The operator's manual of certain Mercedes-Benz X-Class vehicles does not indicate the correct maximum roof load values.

Instructions:
Contact your nearest Mercedes-Benz service outlet

Website:
www.mercedes-benz.co.nz

Campaign Number:
VS4CANOPY

Contact:

Email:
MBNZ.safetyrecalls@daimler.com

Product Identifiers:
X-CLASS 2018 - 2020

MERCEDES-BENZ  V-CLASS, VITO Model years 2015-2020

Recalled:
10 Sep 2020

Statement:
Update engine controls to improve vehicle emissions

Instructions:
Contact your nearest Mercedes-Benz service outlet

Website:
www.mercedes-benz.co.nz

Campaign Number:
VS2RL2ND

Contact:

Email:
MBNZ.safetyrecalls@daimler.com

Product Identifiers:
V-CLASS 2015 - 2020 (447), VITO 2015 - 2020 (447)

AUDI  Q5 Model year 2020

Recalled:
4 Sep 2020

Statement:
On Audi Q5 vehicles manufactured within a specific period, it is possible that the gap on the adjusting mechanism for the backrest may be faulty on individual front seats.

Instructions:
The owners of affected vehicles will be notified in writing according to specific market requirements.

Website:
www.audi.co.nz

Campaign Number:
72L1

Contact:

Email:
info@audi.co.nz

Product Identifiers:
Q5 2020

AUDI  A4, A5, A6, Q5 Model years 2017-2020

Recalled:
3 Sep 2020

Statement:
On Audi vehicles manufactured within a specific period, it is possible that moisture may enter the belt-driven starter-alternator. In unfavorable circumstances, this may result in chemical reactions which could in turn lead to local overheating in the component. A subsequent vehicle fire can also not be ruled out in this case. This can also occur on a vehicle that has been parked for an extended period.

Instructions:
The owners of affected vehicles will be notified in writing. Please note the relevant information supplied by your Importer. Please ensure that all affected vehicles are checked and repaired during the next workshop visit. Make a note of the required recall campaign on the workshop order before it is signed by the customer.

Website:
www.audi.co.nz

Campaign Number:
27H8

Contact:

Email:
info@audi.co.nz

Product Identifiers:
A4 2017 - 2020, A5 2017 - 2020, A6 2017 - 2020, Q5 2017 - 2020

VOLKSWAGEN  CRAFTER Model years 2017-2020

Recalled:
3 Sep 2020

Statement:
On Crafter vehicles of a limited production the incorrect storage of the windows at the supplier can lead to the window coming loose.

Instructions:
All Customers with the affected Vehicles have been contacted for this repair.

Website:
www.volkswagen.co.nz

Campaign Number:
64F8

Contact:

Email:
info@volkswagen.co.nz

Product Identifiers:
CRAFTER 2017 - 2020

FORD  FOCUS Model years 2018-2019

Recalled:
2 Sep 2020

Statement:
In some of the affected vehicles fitted with automatic transmissions, a chafe condition may occur between a transmission stud and the engine wiring loom. Damage to the wiring loom could cause reduced engine power, stalling or rough idle, or the illumination of the engine warning light.

Instructions:
Contact your Ford Dealer

Website:
www.ford.co.nz

Campaign Number:
19S50

Contact:

Email:
ford.co.nz

Product Identifiers:
FOCUS 2018 - 2019

AUDI  A1, A3, TT Model years 2011-2013

Recalled:
18 Aug 2020

Statement:
On Audi vehicles with DQ 200 gearbox manufactured within a specific period, a gearbox may be installed which, over time, may not fulfil our requirements due to production-related discrepancies connected to high pressure in the hydraulic system. In isolated cases, a gradual loss of pressure in the hydraulic section of the gearbox caused by the failure of a component may cause a slight fluid leak, which would in turn result in gear change issues and cause the gearbox warning lamp to come on. If this issue is not dealt with quickly in the workshop, the power flow between the engine and the gearbox may, in isolated cases, be interrupted, which would cause the vehicle to break down.

Instructions:
The owners of affected vehicles will be notified in writing. Please note the relevant information supplied by your Importer.

Website:
www.audi.co.nz

Campaign Number:
35E4

Contact:

Email:
info@audi.co.nz

Product Identifiers:
A1 2011 - 2013, A3 2011 - 2013, TT 2012 - 2013

TRIUMPH  STREET SCRAMBLER, STREET TWIN Model years 2019-2021

Recalled:
17 Aug 2020

Statement:
Misrouted harness wiring that may become damaged by the lower lug on main frame headstock when the handlebars are rotated. This may cause the engine to stall, thereby increasing the risk to rider safety.

Instructions:
Owners of affected vehicles to contact authorised Triumph dealers to have recall rectification work carried out free of charge

Website:

Campaign Number:
SRAN 584

Contact:

Email:
tnzadmin@triumphnz.co.nz

Product Identifiers:
STREET SCRAMBLER 2019 - 2020, STREET TWIN 2019 - 2021

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