Vehicle Safety Recalls

Vehicle manufacturers take safety very seriously with all companies having robust procedures to undertake recalls if a safety related fault is found in a vehicle model. As the official representatives of a vehicle marque, MIA members carry out safety related recall campaigns which involve:

  1. Identifying the vehicles in which the fault may occur (note that with the vast majority of safety recall campaigns actual failure rates are extremely low);
  2. with the help of NZTA, getting the updated records of the registered owners; and
  3. contacting these vehicle owners to have the vehicle inspected and repaired (all free of charge) at the nearest franchise dealership.

To see our codes of practice regarding recalls click here

Use the tool below to search all current recalls.

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HINO  300 Model years 2012-2018

Recalled:
17 Apr 2019

Statement:
Hino have advised that models XKU645R & XKU720R manufactured from 2012-2018 installed with AMT transmissions have an issue with the automatic clutch unit (ACU).

Instructions:
Contact your nearest Truckstops Dealer or authorised Hino Service Dealer to have the automatic clutch unit (ACU) motors replaced . Enquires can be made on 0800367446 http://truckstops.co.nz/locations/branches

Website:
www.hino.co.nz

Campaign Number:
HDL40S

Contact:

Email:

Product Identifiers:
300 2012 - 2018 (XKU645R & XKU720R )

HINO  500 Model years 2013-2018

Recalled:
16 Apr 2019

Statement:
Hino have advised that FC7JJMA , FD7JLMA & FD7JLMG models manufactured from 2013-2018 installed with AMT transmissions have an issue with the automatic clutch unit (ACU).

Instructions:
Contact your nearest Truckstops Dealer or authorised Hino Service Dealer to have the automatic clutch unit (ACU) motors replaced . Enquires can be made on 0800367446 http://truckstops.co.nz/locations/branches

Website:
www.hino.co.nz

Campaign Number:
HDL39S

Contact:

Email:

Product Identifiers:
500 2013 - 2018

VOLKSWAGEN  TOUAREG Model years 2011-2015

Recalled:
15 Apr 2019

Statement:
On Touareg vehicles with hybrid drive incoming water gathers in the spare wheel well and damages the high-voltage battery. This can lead to a short circuit between the terminals of the battery cells.

Instructions:
To arrange an appointment for your vehicle to be checked, please contact your local dealer.

Website:
www.volkswagen.co.nz

Campaign Number:
53B8

Contact:

Email:
info@volkswagen.co.nz

Product Identifiers:
TOUAREG 2011 - 2015

VOLKSWAGEN  T6 Model years 2016-2018

Recalled:
15 Apr 2019

Statement:
On T6 vehicles with diesel engine and passenger car registration of a limited production period the nitric oxide emissions may be increased during the regeneration of the diesel particulate filter.

Instructions:
To arrange an appointment for your vehicle to be checked, please contact your local dealer.

Website:
www.volkswagen.co.nz

Campaign Number:
23Z7

Contact:

Email:
info@volkswagen.co.nz

Product Identifiers:
T6 2016 - 2018

VOLKSWAGEN  TOUAREG Model year 2019

Recalled:
15 Apr 2019

Statement:
On Touareg vehicles of a limited production period the belt buckle holder of the rear right seat may not meet the strength requirements because of a production problem. In case of damage the passenger protection is not available on this seat.

Instructions:
To arrange an appointment for your vehicle to be checked, please contact your local dealer.

Website:
www.volkswagen.co.nz

Campaign Number:
69Y2

Contact:

Email:
info@volkswagen.co.nz

Product Identifiers:
TOUAREG 2019

VOLKSWAGEN  POLO Model years 2018-2019

Recalled:
15 Apr 2019

Statement:
On Polo vehicles of a limited production period the belt buckle for the left rear seat can unintentionally open in a certain seat occupation of the rear seat bench in connection with a specific driving situation. If a fault occurs, the left rear passenger is not secured any more by the restraint system in an accident or when braking hard. There is a high risk of injury.

Instructions:
Owners will be notified in writing and should make an appointment with their nearest dealership to arrange to have the work completed.

Website:
www.volkswagen.co.nz

Campaign Number:
69X5

Contact:

Email:
tpham@volkswagen.co.nz

Product Identifiers:
POLO 2018 - 2019

VOLKSWAGEN  TIGUAN Model years 2017-2019

Recalled:
15 Apr 2019

Statement:
On Tiguan vehicles with background lighting of the Panorama sun roof (PR No.: 3FJ) of a limited production period, a short circuit in the LED module with subsequent heating-up can occur because of humidity ingress into the LED module. This can lead to the failure of the background lighting and/or scorching damage/scorching smell. Under very unfavourable conditions a vehicle fire can occur.

Instructions:
Owners will be notified in writing and should make an appointment with their nearest dealership to arrange to have the work completed.

Website:
www.volkswagen.co.nz

Campaign Number:
60C9

Contact:

Email:
tpham@volkswagen.co.nz

Product Identifiers:
TIGUAN 2017 - 2019

VOLKSWAGEN  TIGUAN Model years 2018-2019

Recalled:
15 Apr 2019

Statement:
On Tiguan Allspace vehicles of a limited production period the gas-filled shock absorbers on the rear axle may have been fitted with an incorrect welding on the lower securing eye of the absorber.

Instructions:
Owners will be notified in writing and should make an appointment with their nearest dealership to arrange to have the work completed.

Website:
www.volkswagen.co.nz

Campaign Number:
42I8

Contact:

Email:
tpham@volkswagen.co.nz

Product Identifiers:
TIGUAN 2018 - 2019

VOLKSWAGEN  GOLF, PASSAT Model years 2011-2013

Recalled:
15 Apr 2019

Statement:
On vehicles with diesel engine and start-stop system of a limited production period the starter motor may be permanently activated because the return spring in the solenoid switch is crooked or broken. As a result, the component can overheat and even a vehicle fire is possible. The affected solenoid switches have to be replaced.

Instructions:
To arrange an appointment for your vehicle to be checked, please contact your local dealer.

Website:
www.volkswagen.co.nz

Campaign Number:
27F9

Contact:

Email:
info@volkswagen.co.nz

Product Identifiers:
GOLF 2011 - 2012, PASSAT 2011 - 2013

VOLKSWAGEN  POLO Model years 2018-2019

Recalled:
11 Apr 2019

Statement:
Volkswagen AG has established that on affected Polo vehicles with drum brakes, the normal operation of the handbrake via the rear brake shoes can lead to loss of tension on the hand brake cables and consequentially the adjustment nut.

Instructions:
Owners will be notified in writing and should make an appointment with their nearest dealership to arrange to have the work completed.

Website:
www.volkswagen.co.nz

Campaign Number:
46H9

Contact:
Toi Pham

Email:
info@volkswagen.co.nz

Product Identifiers:
POLO 2018 - 2019

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